My Chaperone
My Chaperone, an E/AI-celebrity voice app which will chaperone user with the safest route home. Door to door service accompanied by user favourite eCelebrity voice, chat the night away in the safety, calmness & security of their voice.
Project Overview
The app help the user transform their commutes into worry-free journeys with our state-of-the-art safety app. Our groundbreaking solution equips users with the confidence to navigate through darkness and challenging situations. Enjoy peace of mind, knowing that support is just a tap away.
Tools
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Paper Wireframe
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Figma
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usability hub
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Google form
Constraints
4 weeks timeline
IOS platform
Mobile first design
My Role
I participate in "My Chaperone" as UX Designer, the member of design team
I was directly involved in:
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Paper Wireframe
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User research
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Wireframe
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User Journey map
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User flow
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Empathy Mapping
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Visual Design
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Story board
Research
Before starting the design, we decided to understand the problem people face when walking in the dark. We conducted primary and secondary research. We want to understand how safe people feel walking alone in the dark, and what mechanisms, tools or strategies they subconsciously or consciously employ to alleviate any fear or discomfort.
5 Online Interviews
20 survey respondents
Affinity mapping based on online interviews
Key Findings
1. I think talking to someone on the phone creates a pretty good safety net when walking alone. You are less likely to be approached if someone knows you are on phone to someone else.
2. I won’t leave my house and walk alone after 9pm.
3. When I first arrived in Australia I would walk around with a knife out of fear of being in an unfamiliar place.
4. Being on a call with someone help makes me feel more calm
User Persona
Problem Statement
Navigating the streets alone in the dark can be an unsettling experience for many. Temporary solutions involve subconsciously or actively employing a range of strategies or tools to alleviate any fear, vulnerability and potential dangers when walking home alone- such as calling a friend, holding keys in hand, sharing location with a friend etc.
How Might We develop a safety app which will empower users to feel comfortable, calm & confident walking alone in the dark.
User Flow
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